Technology · HR glossary

Digital HR

Digital HR uses digital tools and data to deliver or redesign workforce services. Examples include online onboarding, employee self-service, electronic records and digital learning.

Example

New starters complete information securely online, managers approve tasks in a workflow and HR can see which onboarding steps remain incomplete.

What to keep in mind

A digital process still needs clear ownership, accessibility and support for people who cannot use the system. Replacing paper with a screen does not necessarily remove unnecessary steps.

Further reading

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